Privacy Policy

At PenSage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered writing assistant application.

1. Information We Collect

1.1 Information You Provide

• Text Content: The text you input for writing, improving, analyzing, or replying purposes
• Account Information: Email address and subscription details for premium features
• Usage Preferences: Your selected tones, content types, and app settings

1.2 Automatically Collected Information

• Device Information: Device type, operating system, and app version
• Usage Analytics: Feature usage patterns and app performance metrics
• Crash Reports: Technical data to improve app stability

2. How We Use Your Information

We use your information to:

• Provide AI-powered writing assistance and content generation
• Improve and personalize your experience with PenSage
• Process subscription payments and manage your account
• Analyze app usage to enhance features and performance
• Provide customer support and respond to your inquiries
• Send important updates about the app and your subscription

3. Data Storage and Security

Your privacy and data security are our top priorities:

• Local Storage: Your generated content is stored locally on your device
• Encryption: All data transmission is encrypted using industry-standard protocols
• Secure Servers: Any cloud-stored data is protected with enterprise-grade security
• Limited Retention: We only retain data as long as necessary for service provision

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share limited data with:

• AI Service Providers: To process your text and generate responses
• Payment Processors: To handle subscription transactions securely
• Analytics Services: To understand app usage and improve performance
• Legal Requirements: When required by law or to protect our rights

5. Your Rights and Choices

You have the right to:

• Access and review your personal data
• Request correction of inaccurate information
• Delete your account and associated data
• Opt-out of non-essential communications
• Export your generated content
• Withdraw consent for data processing

6. Children's Privacy

PenSage is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date below.

9. Contact Us